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BT Cloud Voice for business

BT's hosted phone system, supplied, set up and supported by Forever Communications Limited, a BT Business Partner. No on-site phone system to maintain, and your team can take calls anywhere.

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What is BT Cloud Voice?

BT Cloud Voice is BT's cloud-hosted business phone system. Your phone system runs in BT's network rather than in a box on the wall. Each user has a licence and a number and makes calls on a desk phone, the desktop app or the mobile app, over a business internet connection.

Everything about BT Cloud Voice in one place

Ready for the PSTN switch-off

Analogue and ISDN lines are being withdrawn. BT Cloud Voice replaces them with internet-based calling. Read our PSTN switch-off 2027 guide and ISDN replacement page, and check your alarm and special lines too.

Why buy BT Cloud Voice from Forever Communications Limited

Forever Communications Limited is part of Forever Group and a member of the BT Business Partner channel. We supply, set up and support BT Cloud Voice for UK businesses, schools, charities and public sector organisations.

  • A named partner who plans your numbers, call flows and handsets with you
  • Number porting managed for you, timed to avoid downtime
  • Connectivity checked first, so call quality is right from day one, with BT business broadband and BTnet available if you need it
  • Ongoing support for moves, adds, changes and faults

BT Cloud Voice is a business service. We do not sell consumer or home phone products.

Want a BT Cloud Voice quote for your team?

Tell Forever Communications what you need and we will come back to you with options, not a hard sell.

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Frequently asked questions

Who supplies BT Cloud Voice on this site?

Forever Communications Limited, part of Forever Group and a BT Business Partner.

Is this the official BT website?

No. It is run by Forever Communications Limited, a BT Business Partner.

Is BT Cloud Voice for home users?

No. BT Cloud Voice is a business phone system and we only supply business services.

More about BT Cloud Voice

FeaturesCall handling, apps and management.PricingHow licences and contracts work.Cloud Voice ExpressBT Cloud Voice for small sites.HandsetsDesk phones, cordless and headsets.Numbers and portingKeep your numbers, add new ones.Call recordingRecord, store and review calls.Microsoft TeamsBT Cloud Voice with Microsoft Teams.BT Cloud Voice SIPSIP trunks for existing phone systems.PSTN switch-offWhat the 2027 switch-off means for you.